Customer Testimonials

SPCA Florida is dedicated to providing superior customer service in all facets of our large organization whether through our Adoption Center, in our full-service Animal Medical Center, or one of our many Community Program or outreach efforts.

If you would like to submit a positive testimonial, please email [email protected]. We also encourage you to leave a Facebook or Google review. If you have had a less than excellent experience, please contact us immediately so we can address the issue and continue to improve serving you and others, (863) 577-4600.

Below are examples of why people from all over central Florida select SPCA Florida for their pet adoptions and resources, veterinary services, and other community programs and initiatives.

We adopted two kittens from the SPCA and decided to have there checkups at the SPCA Medical Center. We loved it!!! The office staff and Dr. Dave were great. Also, it was very affordable for shots and checkups. We will continue to go to the SPCA Medical Center for all our kittens needs. Thank you for great service and affordable pricing.
-Eileen Concepcion, September 2015

My dog Lazer came in for his annual vaccines and tests today and we were assisted by Melody. She is amazing! She was very patient with my little diva and was not rude or forceful with him when he was scared. You definitely need more people like her. We take our animals to SPCA because you guys actually care about them- and it just fills my heart. Thank you, thank you, thank you so much for everything you do!
-Kindra Faulkner, September 2015

I would like to give a very special thanks to Mindy of SPCA [Florida in Lakeland]. On her way to work the morning of 9/4/15 she noticed 2 dogs wandering a neighborhood. At the time not knowing who they belonged to, she loaded them up in her car and brought them to work with her. One of the dogs in which I adopted from the spca was chipped and she got my information and contacted me saying she had my dogs. In our household, our dogs are not just dogs, they are members of our family, and had it not been for Mindy and her loving heart, my family would be incomplete today. I will be forever greatful to Mindy and the rest of the SPCA staff that took part in caring for our dogs while waiting for them to be picked up. Much love and God bless you all for the work you do.
-Lisa Griffis, September 2015

Messes were cleaned promptly by kind and pleasant staff. Everyone was very nice, caring and professional. Staff was very knowledgeable. You guys are awesome! You’ve really helped us out a lot with all of our animals. Dr. Kristi Pippin saved my cat’s life last year after our dog attacked him, dislocating 4 vertebrae. Thank you for all you do!
– Lauren H., August 2015

This clinic gave my dog a second chance at living when she had heartworms they helped me when I was homeless so I appreciate all that you do for my dog and I and I will never stop telling people what you’ve done for me when I see the dogs on the TV I wonder if there’s somebody out there will help them get a good life because you are very important to me and my dog
-Anonymous, August 2015

I brought my dog in today for the first time for a checkup. Just wanted to say that she seemed more comfortable there than she has at any other vet visit. Also, the vet gave me more helpful information about my dog’s skin allergies than I’ve ever gotten from another vet. Thanks so much!
– Julia A., July 2015

Overall, I would recommend this facility. Thank you for your time and expertise. It is always nice and refreshing to be able to rely on the doctors who have your loved ones in their hands.
– Gail T., July 2015